Bank Jatim Performance Dashboard

Connected IT strategy with measurable KPIs through an interactive Power BI dashboard structured around IT-BSC perspectives.

  • IT-BSC Framework
  • KPI Mapping
  • Data Storytelling
  • Performance Visualization

Read the case by outcome, role, and proof first.

Outcome

Connected IT strategy with measurable KPIs through an interactive Power BI dashboard structured around IT-BSC perspectives.

Role

Business intelligence analyst

Proof signal

IT Balanced Scorecard KPI mapping

Context

IT performance is easier to evaluate when strategy, KPIs, and dashboard design are connected clearly. This project used the IT Balanced Scorecard framework as the structure for performance visualization.

Problem

The dashboard needed to translate performance signals into a view that supported interpretation, not just display charts.

My Role

I worked on KPI mapping, dashboard structure, visual hierarchy, and data storytelling.

Evidence

Bank Jatim Power BI dashboard page showing IT Balanced Scorecard company contribution metrics and charts
Dashboard evidence: IT-BSC company contribution view with KPI cards, trend charts, branch comparison, and budget realization visuals.

Approach

  • Mapped IT performance indicators to the IT-BSC framework.
  • Structured dashboard views around measurable KPIs.
  • Designed visuals for scanability and business alignment.
  • Framed the dashboard as a decision-support artifact.

Key Decisions

The dashboard used framework-based grouping so users could understand how metrics relate to IT strategy and performance dimensions.

Bank Jatim Power BI dashboard page for user orientation metrics
User orientation perspective with metric cards and supporting charts.
Bank Jatim Power BI dashboard page for operational excellence metrics
Operational excellence perspective for scanning performance by branch and KPI.
Bank Jatim Power BI dashboard page for future orientation metrics
Future orientation perspective with a consistent dashboard grammar.

Result

The project produced an interactive Power BI dashboard that connected IT strategy with measurable KPIs.

The PDF evidence is available as a static portfolio artifact: Dashboard Bank Jatim Pusat PDF.

What I’d Improve

I would add clearer before-and-after KPI context, document dashboard user roles, and include a short narrative for executive review.

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